Heathrow Airport Baggage Services: Everything You Need To Know

Heathrow Airport is the busiest airport in the UK, handling millions of passengers each year. As a result, it’s important to have a good understanding of the airport’s baggage handling services to ensure a smooth and stress-free journey. In this article, we’ll cover everything you need to know about Heathrow Airport baggage, from check-in to collection.

Check-In Baggage Allowance at Heathrow Airport

When travelling from Heathrow Airport, it’s important to know the baggage allowance of your airline to avoid any additional fees. Most airlines have a baggage allowance of one or two bags with a maximum weight of 23kg each. However, some airlines may have different baggage policies, so it’s always best to check with your airline before you arrive at the airport.

Carry-On Luggage Restrictions

Heathrow Airport has restrictions on the size and weight of carry-on luggage. Passengers are allowed to bring one piece of hand luggage on board, which should not exceed the maximum dimensions of 56cm x 45cm x 25cm. Additionally, there are restrictions on the types of items that can be carried in hand luggage, such as liquids, gels and sharp objects.

Baggage Drop-Off Points

Heathrow Airport has self-service kiosks and bag drop-off points for passengers who have already checked in online. These drop-off points are located in the check-in area of each terminal and are available for passengers who have already printed their boarding passes. Passengers who have not checked in online can use the traditional check-in desks, which are located near the entrance of each terminal.

Luggage Storage and Lockers

Heathrow Airport has luggage storage and locker facilities available for passengers who need to store their luggage for a few hours or even a few days. These facilities are located in each terminal, and the cost of storage varies depending on the size and duration of storage. Pre-booking luggage storage is recommended to avoid disappointment, particularly during peak periods.

Lost or Delayed Luggage

If your luggage is lost or delayed, it’s important to report it immediately to the airline. Most airlines have a dedicated desk in the baggage reclaim area where you can report lost or delayed luggage. You will be given a reference number, which you can use to track the progress of your lost luggage. If your luggage is lost, the airline will usually compensate you for the cost of the luggage and any essential items that you need to purchase in the meantime.

Airport Parking for Departing Passengers

If you’re departing from Heathrow Airport and have a lot of luggage, it’s worth considering booking airport parking. This will allow you to park your car near the terminal and avoid the hassle of dragging your luggage through public transport. Heathrow Airport offers a range of parking options, including short-stay, long-stay and meet-and-greet parking.


Heathrow Airport baggage handling services are designed to make your journey as smooth and hassle-free as possible. By understanding the baggage allowances and restrictions, as well as the luggage storage and drop-off points, you can ensure a stress-free journey. And for departing passengers with a lot of luggage, booking airport parking is a convenient and cost-effective option. Remember to always check with your airline for specific baggage policies and restrictions to avoid any unwanted surprises.